Legal Notice

Terms and Conditions

These Terms and Conditions govern your use of www.credsettle.com (the “Website”), the CredSettle platform, and all associated services. By accessing or using our Website you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not accept any part of them, you must refrain from using CredSettle services.

Last reviewed: 29 November 2025

By using this Website, you also agree to our Privacy Policy, which explains how we collect, use, and protect your information.

Acceptable Use

We expect every visitor to use the CredSettle platform responsibly and respectfully. By accessing our services you agree to:

  • Comply with these Terms, our Privacy Policy, and all applicable laws.
  • Avoid any conduct that insults, abuses, harasses, or violates the rights of other users or CredSettle team members.
  • Refrain from uploading, sharing, or transmitting unlawful, defamatory, obscene, or infringing content.
  • Never attempt to hack, probe, reverse-engineer, or otherwise disrupt the CredSettle platform or its security features.
  • Do not send spam, phishing attempts, malware, or unsolicited commercial communications using our systems.

Limitation of Liability

CredSettle operates with the highest level of diligence, yet certain risks remain outside our control. To the fullest extent permitted by law, we are not liable for damages or losses arising from:

  • Your use or inability to use any CredSettle service, tool, or resource.
  • Any unauthorized access, alteration, or use of your information despite reasonable security measures.
  • Actions, omissions, or statements made by third parties, including partners or advertisers, on or through the CredSettle platform.

Indemnification

You agree to protect CredSettle, its directors, employees, partners, and affiliates from claims that arise because of your actions. This includes covering reasonable legal fees when those claims stem from:

  • Your breach of these Terms and Conditions.
  • Violation of any law, regulation, or third-party right while using CredSettle services.
  • Misuse of any content, tool, or confidential information obtained through CredSettle.

Fees

CredSettle provides premium, RBI-compliant debt resolution expertise. Before you authorise any service, we will clearly communicate:

  • The total professional fee payable for the negotiated service scope.
  • Relevant taxes, statutory charges, or third-party costs associated with execution.
  • The payment schedule and milestone-based deliverables.
We begin execution only after receiving your explicit consent and the agreed payment.

Refunds

Our refund commitments are governed by the service agreement and statement of work signed during onboarding. Please note:

  • Professional fees already paid are non-refundable once the engagement begins.
  • You may cancel upcoming services at any time; no further charges will be raised post-cancellation.
  • Any discretionary goodwill adjustments are evaluated on a case-by-case basis by CredSettle management.

Contact Us

We are here to help you understand and navigate these Terms. Reach out for clarification, escalation, or compliance queries at

Need clarity on how these Terms apply to your situation?

Schedule a call with CredSettle’s compliance team. We will walk you through the engagement process, documentation, and RBI-compliant settlement roadmap.

Talk to an Expert