Privacy First

Privacy Policy

At CredSettle.com (“CredSettle”, “we”, or “us”), protecting your personal and financial information is integral to how we operate. This Privacy Policy explains what data we collect, why we collect it, and the safeguards we apply while delivering RBI-compliant debt settlement services through our website and mobile experiences.

Last reviewed: 29 November 2025

Collection of Personally Identifiable Information

We collect limited personal information to activate your engagement, customise settlement strategies, and keep you informed about progress. This may include:

  • Full name, email address, mailing address, and phone number for identification and secure communication.
  • Company name, team size, and business type when you enquire on behalf of an organisation.
  • Billing details required to process professional fees (we never store full credit/debit card numbers).
By providing your mobile number or email address, you consent to receive essential service communications from CredSettle—even if your number is registered on the DND list.

Use of Non-Personal Identifiable Data

To optimise the CredSettle experience we may capture non-identifiable analytics such as device fingerprints, locale preferences, or session behaviour. Typical data points include:

  • Device type, operating system, browser version, and language preference.
  • Time zone, screen resolution, referring/exit pages, and on-site navigation patterns.
We use aggregated insights to improve usability, prioritise new features, and tighten the security posture of our platform.

Cookies & Tracking Technologies

CredSettle relies on first-party cookies and trusted analytics tools to maintain session continuity, remember your preferences, and measure campaign effectiveness. You retain full control:

  • Manage cookie permissions directly via your browser privacy settings.
  • Request manual opt-out or cookie removal support by emailing info@credsettle.com.

Sharing of Personal Information

We disclose personal information only when necessary with trusted affiliates, operational vendors, and legal authorities. Typical scenarios include:

  • Fraud detection, credit risk assessment, and platform security enforcement.
  • Service delivery partners who assist with RBI-compliant negotiations or technology infrastructure.
  • Corporate restructuring events such as mergers, acquisitions, or investment diligence—always under confidentiality obligations.

Information Security

We implement industry-standard safeguards (including SSL encryption, access controls, and regular audits) to protect your information. While no Internet transmission is 100% secure, we continually strengthen our defences.

Testimonials & Case Studies

With your explicit consent, we may publish anonymised success stories or testimonials that highlight CredSettle outcomes. You can request edits or removal at any time by contacting our team.

Contacting CredSettle

For privacy questions, data access requests, or escalation, reach us at:

Want a deeper look at CredSettle’s compliance safeguards?

Our compliance specialists can walk you through data handling protocols, confidentiality agreements, and how we coordinate with creditors to protect your information.

Speak with Compliance